Kelsey Quade
About Kelsey Quade
Kelsey Quade is a Senior Customer Success Manager at Webflow, with a diverse background in customer success and account management across various companies. She has held multiple roles at Gartner and The Brewer Group, and has a strong educational foundation in psychology and cultural studies.
Current Role at Webflow
Kelsey Quade serves as a Senior Customer Success Manager at Webflow, a position she has held since 2024. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success enables her to effectively address client needs and foster long-term relationships.
Previous Experience at Gartner
Kelsey Quade worked at Gartner in various roles from 2015 to 2019. She began as a Client Services Specialist, followed by positions as an Associate Relationship Manager for CEB Iconoculture and an Account Manager in the Gartner Marketing Practice. Her tenure at Gartner provided her with valuable insights into client management and relationship building.
Experience in Human Capital Management
Kelsey Quade was employed at Ascentis Human Capital Management Software as a Customer Success Manager from 2019 to 2020. In this role, she contributed to client success initiatives and supported the implementation of human capital management solutions.
Educational Background
Kelsey Quade studied at the University of Minnesota, where she earned a major in Developmental and Child Psychology and a minor in Family Violence Prevention from 2010 to 2014. She also attended Ulster University in 2013, focusing on Cultural Studies/Critical Theory and Analysis.
Career Development in Customer Success
Kelsey Quade has built a career in customer success, with notable positions at Solutran and other organizations. She worked as a Customer Success Executive at Solutran from 2020 to 2022, where she further developed her skills in client engagement and support.