Miguel Enrique Montoya
About Miguel Enrique Montoya
Miguel Enrique Montoya serves as the Director of Customer Success at Webflow, where he has worked since 2022. He has extensive experience in customer success and business development, having held various roles at companies such as Khoros and Jhana.
Current Role at Webflow
Miguel Enrique Montoya serves as the Director of Customer Success at Webflow, a position he has held since 2022. In this role, he oversees the Enterprise Onboarding, Renewals, and Customer Success Management teams. His responsibilities include ensuring customer satisfaction and driving success for clients using Webflow's platform.
Previous Experience at Khoros
Montoya has extensive experience at Khoros, where he held multiple positions. He served as Senior Director of Customer Success - Enterprise from 2020 to 2022 and as Senior Director of Customer Success - Americas in 2022. His earlier roles at Khoros included Enterprise Customer Success Manager from 2017 to 2019 and Business Development - Enterprise from 2016 to 2017.
Experience at Jhana
Montoya worked at Jhana in various capacities, including as a Senior Business Development Consultant for one month in 2015 and as a Business Development Consultant from 2014 to 2015. He also held the position of Strategic Account Executive & East Coast Territory Manager from 2015 to 2016.
Educational Background
Montoya studied at Pomona College, where he earned a Bachelor of Arts in Religion/Religious Studies and International Relations and Affairs. He also attended Alliant International University-San Francisco Bay, where he studied Education and obtained a California Teaching Credential. His early education includes a US High School Diploma from Mazapan School in Honduras.
Teaching Experience
Before his career in business development and customer success, Montoya worked as a 5th Grade Bilingual Teacher with Teach For America from 2008 to 2011. This experience contributed to his skill set in leadership and education, which he applies in his current role.