Minnie Xuan
About Minnie Xuan
Minnie Xuan is a Customer Support Specialist in Billing at Webflow, with a background in customer support roles at Flywheel and WP Engine. She has extensive experience at Apple, where she has held various positions since 2015.
Current Role at Webflow
Minnie Xuan serves as a Customer Support Specialist in the Billing department at Webflow. She has held this position since 2021, contributing to customer service and support operations. Her role involves assisting customers with billing inquiries and ensuring a smooth experience with Webflow's services. She operates from Australia and has been part of the Webflow team for three years.
Previous Experience at Flywheel
Before joining Webflow, Minnie Xuan worked at Flywheel, a WordPress hosting provider, as a Happiness Engineer. She was employed there from 2017 to 2021, spending four years in Sydney, New South Wales, Australia. In this role, she focused on providing customer support and enhancing user satisfaction for Flywheel's clients.
Experience at WP Engine
Minnie Xuan also worked at WP Engine as a Happiness Engineer from 2019 to 2021. During her two-year tenure in Sydney, New South Wales, Australia, she was responsible for addressing customer inquiries and providing technical support related to WordPress hosting services.
Career at Apple
Minnie Xuan has a significant history with Apple, where she has worked since 2016. She currently holds the position of Specialist, a role she has maintained for eight years in Sydney, Australia. Prior to this, she served as a Technical Specialist for one year and as a Lead Cashier for two years. Her diverse roles at Apple demonstrate her adaptability and commitment to customer service.