Victoria Stark
About Victoria Stark
Victoria Stark is a Customer Support Trainer specializing in Technical Support at Webflow, where she has worked since 2022. She has a background in theater and has held various roles in customer support and education, including positions at Omaha Community Playhouse and Flywheel.
Current Role at Webflow
Victoria Stark currently serves as a Customer Support Trainer (Technical Support) at Webflow, a position she has held since 2022. In this role, she is responsible for developing training programs for technical support staff, which enhances team efficiency and customer satisfaction. Additionally, she organizes workshops aimed at improving communication skills among the technical support team, fostering better client interactions. Her contributions include the creation of a knowledge base for customer support, which improves resource accessibility for team members.
Previous Experience in Customer Support
Before her current role at Webflow, Victoria Stark worked at Flywheel as a Happiness Engineer. She held this position from 2019 to 2020 and transitioned to a Tier 1 Happiness Engineer role from 2020 to 2021. Her experience in these roles provided her with a solid foundation in customer support and technical assistance. Prior to Flywheel, she worked at Yahoo! Inc. as a Small Business Sales Associate in 2015, where she gained valuable experience in customer relations.
Educational Background
Victoria Stark earned her Bachelor of Arts (B.A.) degree in Theatre/Theater from the University of Nebraska at Omaha, where she studied from 2011 to 2014. This educational background has informed her work in various roles, particularly in her volunteer efforts as a mentor for aspiring theater students. Her involvement in community theater productions in Omaha has also allowed her to engage with local arts initiatives.
Experience in Education and Outreach
Victoria Stark has experience in education and outreach, having worked as the Education and Outreach Coordinator at Omaha Community Playhouse for five months in 2017. In this role, she was involved in organizing educational programs and outreach initiatives. Additionally, she served as a Teaching Artist at the same organization from 2017 to 2019, where she contributed to the development of educational content for students.
Administrative Experience
Victoria Stark has a background in administrative support, having worked as an Administrative Assistant at Bailey Lauerman from 2015 to 2017. This role provided her with skills in organization and communication, which have been beneficial in her subsequent positions. Her administrative experience complements her technical support roles, allowing her to manage tasks efficiently.