Willis Stebbins
About Willis Stebbins
Willis Stebbins is a Senior Manager of Customer Success at Webflow, where he has worked since 2024. He has extensive experience in customer success roles at companies like Slack and Quid, and holds a Bachelor of Arts in Economics from Georgetown University.
Work at Webflow
Willis Stebbins has been serving as the Senior Manager of Customer Success at Webflow since 2024. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients receive optimal support and guidance. Prior to this position, he worked at Webflow as a Senior Customer Success Manager from 2022 to 2024, where he contributed to enhancing customer satisfaction and retention strategies.
Previous Experience at Slack
Before joining Webflow, Willis Stebbins held multiple roles at Slack. He began as a Customer Success Manager II from 2020 to 2021, then progressed to Customer Success Manager from 2018 to 2020. He later served as a Senior Customer Success Manager from 2021 to 2022 and briefly as a Principal Success Manager in 2022. His tenure at Slack focused on improving customer engagement and success metrics.
Education and Expertise
Willis Stebbins earned a Bachelor of Arts in Economics from Georgetown University, where he studied from 2009 to 2013. This educational background has provided him with a solid foundation in economic principles and analytical skills, which he applies in his roles within customer success management.
Career Background
Willis Stebbins has a diverse career background in customer success and strategy. He worked at Quid as a Senior Associate in Customer Success from 2017 to 2018. Prior to that, he spent four years at Teneo Holdings as a Senior Associate in Teneo Strategy from 2013 to 2017. He also gained experience as an intern at the United States Olympic Committee from 2011 to 2013.