Erika Collins
About Erika Collins
Erika Collins is a Retail Research Specialist with extensive experience in the retail sector, having worked for notable companies such as Columbia Sportswear, Bloomingdale's, and Nordstrom. She holds a Bachelor's degree in Sociology from Temple University and a Master's degree from Philadelphia University, and has been with Wedbush Securities since 2011.
Work at Wedbush Securities
Erika Collins has been employed at Wedbush Securities as a Retail Research Specialist since 2011. In this role, she focuses on analyzing retail market trends and providing insights to support investment decisions. Her experience in retail and customer service enhances her ability to assess market dynamics effectively. Collins has contributed to the company's understanding of retail performance, helping to guide strategic initiatives.
Current Role at Unbroken Designs
Since 2015, Erika Collins has worked as an Ecommerce Customer Support Specialist at Unbroken Designs. In this position, she collaborates closely with the company owner to establish and achieve service standards. Collins assists with the warehouse fulfillment center to ensure a smooth order process, demonstrating her commitment to operational efficiency. She also handles customer web inquiries, focusing on enhancing business, customer satisfaction, and retention.
Previous Experience in Retail and Merchandising
Erika Collins has a diverse background in retail and merchandising. She worked as a Merchandise Coordinator at Columbia Sportswear from 2010 to 2012 and at Parigi Group from 2007 to 2008. Additionally, she served as a Merchandiser at Bloomingdale's for one year from 2009 to 2010. Her role as a Visual Stylist at Nordstrom from 2012 to 2013 and as a Fashion Stylist at QVC from 2013 to 2015 further solidified her expertise in the retail sector.
Education and Expertise
Erika Collins has a strong educational background in sociology and fashion. She earned her Bachelor's degree in Sociology from Temple University from 2002 to 2004. She furthered her education by obtaining a Master of Science degree from Philadelphia University between 2010 and 2015. Additionally, Collins studied at the Fashion Institute of Technology, where she achieved an Associate of Arts degree in Fashion from 1998 to 2000. This combination of education equips her with a unique perspective on consumer behavior and market trends.