Aida Barassi
About Aida Barassi
Aida Barassi serves as the Call Center & Communication Manager at Wefox Services Schweiz AG, where she has worked since 2021. She has extensive experience in managing customer service operations in Italy and Switzerland.
Work at wefox
Aida Barassi has been serving as the Call Center & Communication Manager at Wefox Services Schweiz AG since 2021. In this role, she oversees call center operations and communication strategies within the organization. Her position is based in Canton Ticino, Switzerland, where she has contributed to enhancing customer service processes and improving communication channels. Aida's experience in managing customer interactions plays a crucial role in the company's commitment to customer satisfaction.
Education and Expertise
Aida Barassi studied at P. Frisi, where she achieved a qualification as an Analista Contabile. This educational background provides her with a solid foundation in accounting principles, which complements her managerial roles in customer service and communication. Her expertise includes managing call centers and customer service operations, particularly in the contexts of Italy and Switzerland.
Background
Before her current role at Wefox, Aida Barassi held the position of Customer Service Manager at Freedomland ITN SpA in Milan. Her career also includes significant experience at VF Corporation, where she worked as a Senior Planner for 11 years in Stabio, Canton Ticino, Switzerland. Additionally, she served as a Call Center Manager at I&T SpA in Milan, further solidifying her expertise in customer service management.
Professional Experience
Aida Barassi has extensive experience in managing call centers and customer service operations. Her career spans multiple roles in Italy and Switzerland, providing her with a diverse perspective on customer service practices. At VF Corporation, she developed skills in planning and operations, which she later applied in her managerial positions in customer service. Her roles have consistently focused on enhancing customer experiences and operational efficiency.