Aimen Hamdi

Junior Customer Service Agent @ wefox

About Aimen Hamdi

Aimen Hamdi is a Junior Customer Service Agent at wefox in Berlin, where he has worked since 2021. He also serves as a Finanzer at FSR 1 Beuth Hochschule für Technik and is pursuing a Master's degree in Management and Consulting.

Current Role at wefox

Aimen Hamdi has been employed as a Junior Customer Service Agent at wefox since 2021. In this role, he is responsible for assisting customers and addressing their inquiries, contributing to the overall customer experience. His tenure at wefox has spanned three years, and he operates from Berlin, Deutschland.

Current Position at FSR 1 Beuth Hochschule für Technik

In addition to his role at wefox, Aimen Hamdi serves as a Finanzer at FSR 1 Beuth Hochschule für Technik, also starting in 2021. This position involves financial responsibilities within the institution, further enhancing his professional experience in customer service and finance.

Previous Experience in Customer Service

Prior to his current roles, Aimen Hamdi worked at ONE Insurance Ltd. in the Customer Service Department from 2020 to 2021. His experience in this position lasted for 10 months and provided him with valuable skills in customer interaction and support.

Early Career as a Driver and Interviewer

Aimen Hamdi's career began with roles that included working as a Driver for ViaVan from 2019 to 2020 and as an Interviewer for Ipsos from 2010 to 2013. These positions allowed him to develop skills in customer engagement and data collection, contributing to his overall professional development.

Education and Academic Background

Aimen Hamdi is currently pursuing a Master's degree in Management and Consulting at Berliner Hochschule für Technik, having started in 2021. He previously completed a Bachelor of Arts in Wirtschaftswissenschaften at Beuth Hochschule für Technik Berlin from 2017 to 2022. His academic background supports his roles in customer service and finance.

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