Fabian Gürn
About Fabian Gürn
Fabian Gürn serves as the Teamlead for Customer Satisfaction & Complaints at wefox Group in Berlin, where he has worked since 2020. He has a background in insurance and finance, with previous roles at several companies in the industry.
Work at wefox
Fabian Gürn has been employed at wefox Group since 2020, where he serves as Teamlead Customer Satisfaction & Complaints. In this role, he oversees customer service operations and manages complaints, ensuring a high level of customer satisfaction. His tenure at wefox has lasted for four years, during which he has contributed to enhancing customer experiences within the organization.
Previous Experience in Insurance
Prior to his current role at wefox, Fabian Gürn worked at several insurance companies. He was an Insurance Specialist at ONE Insurance Ltd. from 2019 to 2020. Before that, he held a similar position at simplesurance GmbH from 2017 to 2019. Additionally, he worked as a Kundenbetreuer in the KFZ Bereich at VHV Versicherungen for four months in 2016. This diverse experience in the insurance sector has equipped him with a solid understanding of customer needs and industry standards.
Education and Expertise
Fabian Gürn studied at OSZ Banken, Immobilien und Versicherungen in Berlin, where he focused on Versicherungswesen. He completed his studies from 2013 to 2016, achieving qualifications as Kaufmann für Versicherungen & Finanzen and Finanzanlagefachmann. This educational background has provided him with a strong foundation in finance and insurance principles.
Early Career at Billepp-Assekuranz
Fabian Gürn began his career at Billepp-Assekuranz as an Auszubildender Kaufmann für Versicherungen und Finanzen from 2013 to 2016. During this three-year apprenticeship in Berlin, he gained practical experience in the insurance industry, which laid the groundwork for his subsequent roles in customer service and insurance specialization.