Kevin Jordan

Kevin Jordan

Customer Operations Manager @ Wellframe

About Kevin Jordan

Kevin Jordan is a Customer Operations Manager with over a decade of experience in various roles within the healthcare and media sectors. He has held positions at companies such as Cardinal Health, Wellframe, and CBS Corporation, focusing on business development and operations management.

Current Role at Wellframe

Kevin Jordan serves as the Customer Operations Manager at Wellframe, a position he has held since 2018. In this role, he is responsible for overseeing customer operations and ensuring the delivery of services to clients. He has been instrumental in coordinating with various teams, including Product, Clinical, and Engineering, to ensure the timely execution of contracted deliverables. His focus on client objectives and performance metrics has contributed to the operational efficiency of the organization.

Previous Experience at Cardinal Health

Before his current role, Kevin worked at Cardinal Health as a Global Product Manager from 2016 to 2018. During his two years in this position, he was based in the Greater Boston Area. His responsibilities included managing product strategies and collaborating with cross-functional teams to enhance product offerings. This role provided him with valuable experience in the healthcare sector and product management.

Career Background at CBS Corporation

Kevin Jordan's career includes significant experience at CBS Corporation, where he held two positions. He started as a Digital Account Executive from 2011 to 2012, followed by a role as Business Development Manager from 2012 to 2014. In these roles, he focused on developing client relationships and driving business growth. His work involved strategic planning and execution to meet company objectives.

Education and Marketing Expertise

Kevin studied at Loyola College in Maryland, where he earned a Bachelor of Arts degree in Marketing from 2007 to 2011. His educational background provided him with a solid foundation in marketing principles, which he has applied throughout his career in various roles. This academic experience has contributed to his understanding of market dynamics and customer engagement strategies.

Experience at Covidien

Prior to his roles at CBS Corporation, Kevin worked at Covidien as a Custom Product Solutions Marketing professional from 2009 to 2011. In this position, he focused on marketing initiatives related to custom product solutions. His experience at Covidien helped him develop skills in product marketing and customer engagement.

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