Ashley Rachel Simon
About Ashley Rachel Simon
Ashley Rachel Simon serves as the Customer Success Team Lead at WellnessLiving, where she has worked since 2020. She has a background in customer success roles and holds multiple post-graduate certificates in Marketing Research and International Business Management.
Current Role at WellnessLiving
Ashley Rachel Simon serves as the Customer Success Team Lead at WellnessLiving, a position she has held since 2020. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her leadership contributes to the overall effectiveness of the customer success team, enhancing the experience for users of WellnessLiving's services.
Previous Experience in Customer Success
Prior to her current role, Ashley worked at WellnessLiving as a Senior Customer Success Specialist from 2019 to 2020. She also held the position of Customer Success Specialist at the same company for four months in 2019. Before joining WellnessLiving, she gained experience as a Customer Experiential Representative at AND agency LLC from 2017 to 2019, where she focused on customer interactions and support.
Education and Academic Pursuits
Ashley is pursuing a Post Graduate Certificate in Marketing Research and Analytics at Centennial College, a program she began in 2018. Additionally, she is studying for a Post Graduate Certificate in International Business Management at the same institution since 2017. She holds a Bachelor of Commerce (BCom) degree from Jesus and Mary College, which she completed from 2012 to 2015.
Internship Experience
Ashley completed a two-month internship at Saket City Hospital in 2014, located in the New Delhi Area, India. This experience provided her with foundational skills in a professional environment, contributing to her overall career development.
Early Career at EDGE Executive Search
In 2016, Ashley worked briefly as an Associate Consultant at EDGE Executive Search Pvt. Ltd for two months. This role allowed her to gain insights into the recruitment and consulting industry, further diversifying her professional background.