Marina Michelle
About Marina Michelle
Marina Michelle is a Customer Support Specialist with a background in compliance and coordination. She has worked for various companies in Pakistan, including Mars BPO Pvt Ltd and WellnessLiving, and holds a Bachelor of Science degree in Mass Communication from Riphah International University.
Work at WellnessLiving
Marina Michelle has been employed at WellnessLiving as a Customer Support Specialist since 2020. In this role, she provides assistance and support to customers, ensuring their needs are met and issues are resolved efficiently. Her experience in customer service contributes to the overall satisfaction of WellnessLiving's client base. Marina's tenure at the company has extended for four years, highlighting her commitment to her role and the organization.
Previous Experience in Customer Support
Before joining WellnessLiving, Marina worked at KeepTruckin as an Account Representative for three months in 2019. She also served as a Coordinator at SkillSets Online for six months in 2020. Her experience in these positions has equipped her with skills in customer relations and support, which she applies in her current role.
Education and Expertise
Marina Michelle earned her Bachelor of Science degree in Mass Communication from Riphah International University, completing her studies from 2016 to 2019. This educational background has provided her with a solid foundation in communication strategies and practices, which are essential in her customer support role.
Background in Compliance and Coordination
Marina's career began with an internship at Inter-Services Public Relations in 2018, where she gained initial experience in communication. Following this, she worked as a Compliance Coordinator at Mars BPO Pvt Ltd for 11 months in 2018 and 2019. These roles have contributed to her understanding of operational processes and compliance requirements in various business environments.