Paul Lahmann
About Paul Lahmann
Paul Lahmann is an Inbound Account Executive at WellnessLiving, with a background in customer success and account management across several companies, including KnowBe4, Fleetmatics, and Validity Inc. He has a proven track record in managing accounts, achieving high retention rates, and mentoring teams.
Work at WellnessLiving
Paul Lahmann has been serving as an Inbound Account Executive at WellnessLiving since 2023. His role is based in Tampa, Florida, and follows a hybrid work model. In this position, he focuses on managing customer inquiries and enhancing the onboarding process for new clients.
Previous Experience at KnowBe4, Inc.
Prior to his current role, Paul worked at KnowBe4, Inc. as the West Territory Manager of Customer Success from 2016 to 2018. During his two years in Clearwater, Florida, he was responsible for managing customer relationships and ensuring client satisfaction.
Career at Fleetmatics
Paul was employed at Fleetmatics (formerly SageQuest) as a Regional Account Manager from 2013 to 2016. His three-year tenure in Clearwater, Florida, involved managing client accounts and developing strategies to enhance customer engagement.
Achievements in Customer Success
Throughout his career, Paul has achieved Presidents Club awards for new sales and top performances in account retention. He has successfully managed over 3000 accounts, maintaining a retention rate of 96% or higher. His experience includes mentoring a team of eight Customer Success Managers and conducting regular meetings to support their development.
Educational Background
Paul studied at Tallahassee Community College from 2000 to 2002. His education provided a foundation for his subsequent career in account management and customer success.