Ryland Callaghan
About Ryland Callaghan
Ryland Callaghan is an Onboarding Supervisor at WellnessLiving, where he has worked since 2021. He has extensive experience in various roles, including project management and team leadership, spanning over two decades in the customer service and training sectors.
Current Role at WellnessLiving
Ryland Callaghan serves as the Onboarding Supervisor at WellnessLiving, a position he has held since 2021. In this role, he is responsible for overseeing the onboarding process for new clients, ensuring they receive the necessary training and support to effectively utilize the company's services. His experience in client retention and onboarding positions him to enhance the customer experience and streamline the integration process.
Previous Experience at WellnessLiving
Prior to his current role, Ryland Callaghan worked at WellnessLiving in several capacities. He was a Level 2 Team Lead (Retention Specialist) from 2018 to 2020, where he focused on client retention strategies. He also served as an Onboarding Specialist from 2020 to 2021, facilitating the onboarding process for new clients. His progression within the company highlights his expertise in customer service and onboarding.
Work History at PBS Systems Inc.
Ryland Callaghan briefly worked at PBS Systems Inc. as a Project Manager in 2013 for a duration of four months. In this role, he contributed to project management tasks, although specific details of his responsibilities during this time are not provided.
Diverse Background in Management and Sales
Ryland Callaghan has a diverse work history that includes various management and sales roles. He served as an Assistant Manager at Firearms Outlet Canada from 2016 to 2017 and as a Sales and Leasing Consultant at Scarborough Nissan from 2010 to 2011. Additionally, he worked as a Sales Consultant at Roy Foss Chevrolet from 2009 to 2010. His background in sales and management has equipped him with valuable skills in customer interaction and team leadership.
Early Career and Training Experience
Ryland Callaghan began his career in training and management roles. He worked as a Training Specialist at SOS Personal Learning Solutions from 2007 to 2009 and as a Team Lead Trainer at Activo Inc. in 2006. His early experiences in training and team leadership laid the foundation for his later roles in onboarding and client retention.