Shalom Raheel
About Shalom Raheel
Shalom Raheel serves as the Technical Solutions Manager at WellnessLiving, a position he has held since 2023. With a strong background in customer success and technical support, he has developed leadership skills through various roles at WellnessLiving and other organizations.
Work at WellnessLiving Systems
Shalom Raheel has been employed at WellnessLiving since 2019, progressing through various roles. He currently serves as Technical Solutions Manager, a position he has held since 2023. Prior to this role, he was a Customer Success Manager from 2021 to 2023 and a Team Lead - Customer Success from 2019 to 2021. His career at WellnessLiving began as a Customer Success Specialist in 2019. His experience in these positions has contributed to his expertise in technical solutions and customer success.
Education and Expertise
Shalom Raheel holds a Bachelor of Technology degree in Computer Systems Networking and Telecommunications, which he earned from 2012 to 2015. He also studied Information Technology and Computer Sciences at Saint Mary's College, achieving an Intermediate in Computer Sciences from 2010 to 2012. His educational background supports his technical solutions role and enhances his capabilities in team building and management.
Professional Background
Before joining WellnessLiving, Shalom Raheel worked in various roles that contributed to his professional development. He was a Mortgage Sales Professional at Hello Business Solutions from 2017 to 2019 and a Senior Sales Executive at Touchstone Communications from 2016 to 2017. Additionally, he gained experience as an IT Support intern at the Pakistan Institute of Medical Sciences from 2015 to 2016. His early career included a role as a Customer Service Representative at J Telemarketing from 2013 to 2014.
Achievements in Customer Success
Throughout his career at WellnessLiving, Shalom Raheel has demonstrated strong leadership capabilities, particularly in the realm of customer success. His roles have involved enhancing customer experiences and building effective teams. His background in telesales complements his technical support and CRM skills, allowing him to effectively manage customer relationships and drive success within the organization.