Ursula Toaze
About Ursula Toaze
Ursula Toaze is a Customer Success Specialist - Level 2 at WellnessLiving, where she has worked since 2021. With over 10 years of experience in client relations, she specializes in supporting business owners in the fitness and wellness sectors.
Work at WellnessLiving Systems
Ursula Toaze has been employed at WellnessLiving as a Customer Success Specialist - Level 2 since 2021. In this role, she focuses on enhancing client satisfaction and supporting business owners in the fitness and wellness sectors. Her expertise includes working with various types of studios, such as yoga, music, dance, and martial arts. Ursula's position involves providing tailored solutions to meet the needs of clients, ensuring they maximize the benefits of WellnessLiving's services.
Education and Expertise
Ursula Toaze studied at George Brown College, where she completed a program in Fashion Management from 2012 to 2014. She also attended the University of Guelph, earning a Bachelor of Arts (B.A.) degree from 2009 to 2014. Her educational background, combined with over 10 years of experience in client relations, equips her with the skills necessary to excel in customer success roles, particularly in the retail and small business sectors.
Background
Ursula Toaze has a diverse professional background that includes roles in retail and hospitality. Prior to her current position, she worked as a Keyholder and Bridal Consultant at La Crème Decor for one year in Guelph, Ontario, from 2011 to 2012. Additionally, she gained experience in the hospitality sector while working at the University of Guelph for three months in 2011. This variety of roles has contributed to her strong foundation in client relations.
Client Relations Experience
With over a decade of experience in client relations, Ursula Toaze has developed a strong understanding of customer needs and expectations. Her work spans the retail and small business industries, where she has honed her skills in communication and problem-solving. This extensive experience enables her to effectively support clients, particularly in the fitness and wellness sectors, ensuring they receive the necessary guidance and support.