Amanda Ingraham
About Amanda Ingraham
Amanda Ingraham serves as the Vice President of Customer Success at WellSaid Labs, where she focuses on enhancing customer experience and driving revenue growth. She has held various leadership roles in customer success at several companies, including Checkr, Inc. and 15Five, and has a background in psychology from The University of Texas at Austin.
Current Role at WellSaid Labs
Amanda Ingraham serves as the Vice President of Customer Success at WellSaid Labs since 2023. In this role, she focuses on enhancing customer satisfaction and driving success metrics. Her responsibilities include developing strategies that align customer needs with the company's offerings, ensuring that clients receive optimal value from the products and services.
Previous Experience at Checkr, Inc.
Prior to her current position, Amanda worked at Checkr, Inc. as the Director of Customer Success from 2021 to 2022. During her 11-month tenure, she was responsible for leading customer success initiatives and improving client relationships, contributing to the overall growth and retention of customers.
Career at 15Five
Amanda held multiple roles at 15Five, including Vice President of Customer Experience for 4 months in 2021 and Director of Customer Success from 2020 to 2021. She also served as Manager of Customer Success Operations from 2019 to 2020. Her work at 15Five involved enhancing customer engagement and operational efficiency.
Background and Education
Amanda Ingraham studied at The University of Texas at Austin, where she earned a Bachelor of Arts degree in Psychology. Her educational background supports her focus on understanding customer behavior and improving user experiences across various organizations.
Professional Skills and Focus
Amanda is known for her strong emphasis on cross-functional collaboration with product, engineering, and marketing teams. She aims to create products that meet customer needs and is process and results-oriented, focusing on operationalizing success and scaling within growing companies. Her experience spans various roles that highlight her commitment to customer success.