Courtney Mathy
About Courtney Mathy
Courtney Mathy is a Senior Customer Success Manager at WellSaid Labs, where she has worked since 2022. She has a diverse background in customer success and account management, with previous roles at companies such as Yelp, Chronus, and Trakstar.
Work at WellSaid Labs
Courtney Mathy currently serves as the Senior Customer Success Manager at WellSaid Labs, a position she has held since 2022. In this role, she is responsible for ensuring customer satisfaction and success, leveraging her extensive experience in customer management. Prior to her current title, she worked as a Customer Success Manager at WellSaid Labs from 2021 to 2022, where she contributed to customer engagement and support initiatives.
Previous Experience in Customer Success
Courtney Mathy has a solid background in customer success management, having worked in various roles across multiple organizations. She served as a Customer Success Manager at Chronus for six months in 2021 and at Trakstar for two years from 2019 to 2021. Additionally, she held the position of Account Manager at Eastside Funding from 2017 to 2019, where she focused on client relationship management.
Experience at Yelp
Courtney Mathy worked at Yelp in multiple capacities. She began as an Account Manager in Scottsdale, AZ, from 2014 to 2017, where she managed client accounts and fostered customer relationships. She later transitioned to the role of Mid-Market Account Manager for a brief period in 2017, contributing to Yelp's customer engagement strategies.
Educational Background
Courtney Mathy studied at Washington State University, where she earned a Bachelor of Arts (B.A.) degree in Political Science from 2010 to 2014. Her education provided her with a strong foundation in analytical and communication skills, which she applies in her professional roles.