Marta Mueller
About Marta Mueller
Marta Mueller serves as the Manager of Customer Success at WellSaid Labs, where she has worked since 2022. She has a background in customer success and sales development, with previous roles at Apptentive and Smart Trip Florence.
Current Role at WellSaid Labs
Marta Mueller serves as the Manager of Customer Success at WellSaid Labs since 2022. In this role, she leads the development of customer success strategies aimed at enhancing customer retention and satisfaction. Her responsibilities include overseeing customer interactions and ensuring that clients receive the support they need to maximize their experience with the company's products and services.
Previous Experience at Apptentive
Prior to her current position, Marta worked at Apptentive in various roles. She was a Sales Development Representative II for 9 months in 2018 and later transitioned to the role of Customer Success Manager from 2019 to 2021, where she worked for 2 years. Her experience at Apptentive involved engaging with clients to understand their needs and providing solutions to enhance their satisfaction.
Education and Academic Background
Marta Mueller earned a Bachelor's degree in Communication and Public Relations from Washington State University. This educational background has equipped her with the skills necessary for effective communication and relationship management in her professional roles.
Work Experience in Italy
Marta has international work experience, having served as City Manager and Tour Promoter at Smart Trip Florence in 2018. During her time in Florence, Italy, she managed city operations and promoted tours, contributing to the company's success in the region.
Personal Interests
Marta has a keen interest in true crime documentaries and enjoys dipping pizza in ranch. She also has a passion for puns and values social interactions, often participating in happy hour gatherings.