Robbie Hand
About Robbie Hand
Robbie Hand is a Senior Customer Success Manager at WellSaid Labs, where he has worked since 2024. He has extensive experience in customer success and sales roles across various companies, including 15Five and Phreesia.
Work at WellSaid Labs
Robbie Hand has been employed at WellSaid Labs as a Senior Customer Success Manager since 2024. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships and providing support to maximize the value clients receive from WellSaid Labs' offerings.
Previous Experience at 15Five
Prior to joining WellSaid Labs, Robbie Hand worked at 15Five for a total of three years in various roles. He served as a Senior Customer Success Manager from 2022 to 2024, where he was responsible for customer retention and engagement. Before that, he held positions as Mid-Market Customer Success Manager, Account Executive, and Sales Development, contributing to the company's growth and customer satisfaction.
Sales Development and Marketing Background
Robbie Hand began his career in sales and marketing, working as a Sales Development Representative at Phreesia from 2017 to 2018. He also provided Freelance Marketing and Social Media Solutions from 2016 to 2017. His experience includes working as an Associate Corporate Sales Representative at Citrix from 2015 to 2016, where he gained valuable insights into corporate sales processes.
Educational Background
Robbie Hand earned a Bachelor's degree from Emmanuel University in Georgia, completing his studies from 2007 to 2011. This educational foundation has supported his career in customer success and sales, equipping him with the skills necessary for effective client management and business development.