Abdulqani Saleh
About Abdulqani Saleh
Abdulqani Saleh is an IT Analyst with extensive experience in technical support and information technology. He has worked at Wildix since 2018 and has been with The Wendy's Company since 2016, specializing in various IT tasks and customer service skills.
Work at Wildix
Abdulqani Saleh has been employed at Wildix as a Technical Support Specialist since 2018. In this role, he provides technical assistance and support to clients, ensuring the effective use of Wildix products. His responsibilities include troubleshooting issues, guiding users through solutions, and maintaining high levels of customer satisfaction. His tenure at Wildix has contributed to his expertise in technical support and customer service.
Work at The Wendy's Company
Since 2016, Abdulqani Saleh has served as an IT Analyst at The Wendy's Company, located in the Columbus, Ohio Area. In this position, he is responsible for managing IT-related tasks and ensuring the smooth operation of technology systems within the organization. His experience in this role has enhanced his skills in IT management and support.
Education and Expertise
Abdulqani Saleh studied Information Technology at Per Scholas, where he achieved CompTIA A+ certification in 2016 after an 11-month program. Prior to that, he attended Columbus State Community College, focusing on Computer Science from 2013 to 2014. His educational background has provided him with a solid foundation in IT principles and practices.
Technical Skills and Background
Abdulqani Saleh has a background in imaging printer installation, memory installation, and motherboard replacement. These technical skills enable him to effectively address hardware issues and contribute to IT support functions. His hands-on experience in these areas supports his role in technical assistance and enhances his problem-solving capabilities.
Professional Development
Abdulqani Saleh has developed skills in communication, customer service, and conflict management through career development training. These skills are essential for his roles in technical support and IT analysis, allowing him to interact effectively with clients and colleagues while resolving issues and providing assistance.