Amanda Philpot
About Amanda Philpot
Amanda Philpot is a Deployment Engineer at The Wendy's Company in Dublin, OH, where she has worked since 2013. She has a background in process engineering and technical documentation, with prior experience in IT consulting and customer service.
Current Role at The Wendy's Company
Amanda Philpot serves as a Deployment Engineer at The Wendy's Company, a position she has held since 2013. In this role, she focuses on implementing new technologies and managing vendor relationships to enhance operational efficiency within the organization. Her work is critical in ensuring that technological advancements are effectively integrated into the company's processes, contributing to the overall success of the restaurant chain.
Previous Experience at Information Control Corporation
Before joining The Wendy's Company, Amanda worked as an IT Consultant at Information Control Corporation from 2011 to 2013. During her two years in this role, she developed her skills in process engineering and technical documentation, which are essential in her current position. This experience provided her with a solid foundation in IT solutions and consulting within various industries.
Background in Customer Service
Amanda's career began with a role as a Customer Service Representative at Teleperformance, USA, where she worked for five months in 2011. This early experience in customer service equipped her with valuable communication skills and an understanding of client needs, which are beneficial in her current engineering role.
Education and Expertise
Amanda Philpot studied at Bowling Green State University from 2004 to 2008, earning her degree over four years. Her education laid the groundwork for her expertise in process engineering and technical documentation, particularly within the restaurant industry. With seven years of experience in this sector, she has developed a strong understanding of the unique challenges and opportunities present in restaurant operations.
Skills in Vendor Management and Technology Rollouts
Amanda possesses specialized skills in vendor management and new technology rollouts. These skills are crucial for her role as a Deployment Engineer, where she coordinates with various stakeholders to ensure that new systems and processes are implemented smoothly. Her ability to manage vendor relationships effectively contributes to the successful adoption of technology within the restaurant industry.