Amber Crisel

Assistant General Manager @ Wendy's

About Amber Crisel

Amber Crisel serves as the Assistant General Manager at The Wendy's Company, a position she has held since 2019. With a background in operations and management across various industries, she holds a Bachelor's degree in Business from Johnson & Wales University and has expertise in workforce scheduling and inventory management.

Current Role at Wendy's

Amber Crisel has served as the Assistant General Manager at The Wendy's Company since 2019. In this role, she oversees daily operations and ensures that the restaurant meets its performance goals. Her responsibilities include managing staff, optimizing service quality, and maintaining inventory levels. With five years of experience in this position, she has contributed to the overall efficiency and success of the restaurant.

Previous Experience in Operations Management

Before joining Wendy's, Amber Crisel worked as an Operations Manager at Conn's HomePlus from 2016 to 2019. During her three years in this role, she was responsible for overseeing store operations, managing staff, and improving customer service. Her experience in this position enhanced her skills in retail management and operational efficiency.

Background in the Postal Service

Amber Crisel worked at the United States Postal Service as a PSE for seven months in 2015 and 2016 in the Tulsa, Oklahoma area. This role provided her with experience in logistics and customer service, contributing to her diverse professional background.

Education and Expertise in Business Management

Amber Crisel is pursuing a Bachelor's degree in Business, Management, Marketing, and Related Support Services at Johnson & Wales University, expected to be completed in 2024. Her education complements her extensive experience in management roles and provides her with a solid foundation in business principles. Additionally, she has expertise in Kronos Timekeeping, which is essential for managing workforce scheduling and attendance.

Experience in Food Service Management

Amber Crisel has significant experience in food service management, having worked as a General Manager at Domino's from 2008 to 2015. Over her seven years in this role, she managed restaurant operations, staff training, and inventory management. This experience has equipped her with skills crucial for optimizing stock levels and reducing waste in retail operations.

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