Angela Goodyear
About Angela Goodyear
Angela Goodyear serves as the General Manager at The Wendy's Company/Cherry Creek 223 in Davison, Michigan, where she has worked since 2005. She has expertise in Aloha and RTI systems, and emphasizes customer service in her management style.
Current Role at Wendy's
Angela Goodyear serves as the General Manager at The Wendy's Company, specifically at the Cherry Creek 223 location in Davison, Michigan. She has held this position since 2005, accumulating 19 years of experience in the role. In her capacity as General Manager, she oversees daily operations, employee management, and customer service initiatives, ensuring a high standard of service and satisfaction.
Expertise in Aloha and RTI Systems
Angela Goodyear possesses expertise in utilizing Aloha and RTI systems, which are essential for managing restaurant operations efficiently. Her proficiency in these systems supports her responsibilities in scheduling, inventory management, and order processing, contributing to the overall effectiveness of the restaurant's operations.
Previous Experience in the Food Industry
Before her current role, Angela worked at The Wendy's Company as a Crew Member from 2002 to 2003. She also gained experience as a Deli Clerk at Kroger from 2004 to 2005. These roles provided her with foundational knowledge of the food service industry, enhancing her skills in customer interaction and food preparation.
Education in Business Administration
Angela Goodyear studied Business Administration and Management at Baker College of Flint, where she earned an Associate's degree from 2012 to 2015. This educational background has equipped her with essential management skills and business acumen, which she applies in her role as General Manager.
Management Approach and Customer Focus
In her management approach, Angela Goodyear prioritizes customer service and satisfaction. She emphasizes the importance of creating a positive dining experience for customers. Additionally, she has covered supervisor vacations, which has allowed her to gain experience beyond the typical store manager role, further enhancing her leadership capabilities.