Ashley Hollingshead
About Ashley Hollingshead
Ashley Hollingshead is a Senior System Administrator at The Wendy's Company, where she has worked since 2020. She has extensive experience in database management and system implementation across various industries, including restaurants and hospitality.
Current Role at Wendy's
Ashley Hollingshead serves as a Senior System Administrator at The Wendy's Company since 2020. In this role, she drives development with POS vendors to enhance product functionality tailored to business needs. She conducts training sessions for both Front of House (FOH) and Back of House (BOH) operations, focusing on reporting and system usage. Additionally, she coordinates with cross-functional teams, including Marketing and Culinary R&D, to program POS systems that align with business and stakeholder requirements.
Previous Experience in the Restaurant Industry
Prior to her current role, Ashley worked at CraftWorks Restaurants & Breweries, Inc. as a POS Database Manager from 2013 to 2016. She also held the position of Refresh Consultant at Messina Hof Winery and Resort for a brief period in 2013. Additionally, she served as General Manager for Flagship Outlets at Aramark Sports & Entertainment from 2010 to 2012. These roles contributed to her extensive experience in managing POS systems and restaurant operations.
Project Management and Database Expertise
Ashley has held various positions that highlight her project management and database expertise. She worked as a Project Manager at HungerRush for three months in 2020 and served as POS Implementation Manager & Database Administrator at Skyport Hospitality from 2018 to 2020. During her tenure at Brooksource, she was a POS Database Administrator from 2016 to 2018. Her work involved leading the creation of new databases and integrations for franchises in multiple international locations.
Educational Background in Information Technology
Ashley studied Information Technology at Capella University, where she earned her Bachelor's Degree from 2017 to 2020. She also completed Associate Coursework in Mathematics at Houston Community College from 2005 to 2007, where she was recognized as a National Science Foundation Scholar. This educational background has equipped her with the technical knowledge necessary for her roles in system administration and database management.
Achievements and Recognition
At The Wendy's Company, Ashley was awarded the Global Excellence Award and nominated for Employee of the Year in her first year of employment. This recognition was attributed to her successful launch of eight UK sites with fully integrated systems. She also served as the sole database architect and administrator for significant projects, including the UK new market launch and Global Gold Image creation.