Beatriz Vilches
About Beatriz Vilches
Beatriz Vilches is the Franchise Operations Manager for Chile, Argentina, and Ecuador at The Wendy's Company, bringing over 15 years of experience in the retail industry. She has a strong background in business analysis and strategic leadership, having previously held various roles at Starbucks Coffee Chile, including Regional Manager and District Manager.
Franchise Operations Manager at Wendy's
Beatriz Vilches has served as the Franchise Operations Manager for The Wendy's Company since 2021. In this role, she oversees operations across Chile, Argentina, and Ecuador. Her responsibilities include managing franchise relationships and ensuring operational excellence within the assigned regions. Her strategic vision and business analysis skills contribute to the effective management of franchise operations.
Experience at Starbucks Coffee Chile
Beatriz Vilches has extensive experience with Starbucks Coffee Chile, where she held various positions over a span of 14 years. She began her career as a Barista in 2004 and progressed to Shift Supervisor, Store Manager, and District Manager. Her last role at Starbucks was as Regional Manager in 2019. Throughout her tenure, she focused on improving sales indicators, customer service, and operational quality.
Education and Expertise
Beatriz Vilches studied at DuocUC, where she earned a degree in Publicidad from 2005 to 2008. This educational background supports her expertise in business analysis and strategic leadership within the retail industry. With over 15 years of experience, she has developed a strong ability to build and coordinate motivated teams.
Background in Retail Industry
Beatriz Vilches has over 15 years of experience in the retail industry, focusing on leadership roles. Her career began at Starbucks Coffee Chile, where she developed her skills in operations and team management. Her leadership style is characterized by being approachable yet demanding, which has enabled her to foster productive teams.
Skills and Leadership Style
Beatriz Vilches exhibits skills in business analysis and strategic vision. She is autonomous and action-oriented, with a strong focus on results and customer satisfaction. Her proven experience in improving operational quality and sales indicators reflects her effective leadership style, which balances approachability with high expectations.