Bonnie Lafond
About Bonnie Lafond
Bonnie Lafond is a customer service professional with a background in office administration and developmental services. She has worked at various companies, including TeleTech and The Wendy's Company, and has a total of over a decade of experience in customer service roles.
Current Role at Wendy's
Bonnie Lafond has been working at The Wendy's Company since 2020, serving in the Customer Service department. Her role involves assisting customers, handling inquiries, and ensuring a positive dining experience. She operates in Timmins, Ontario, Canada, contributing to the company's commitment to customer satisfaction.
Previous Experience in Customer Service
Prior to her current position, Bonnie Lafond worked at TeleTech as a Customer Service Representative from 2000 to 2006 for six years in Timmins. This role provided her with extensive experience in customer interactions and support. Additionally, she worked at KFC as a Fast Food Cashier from 2016 to 2018 for two years, further enhancing her skills in the fast-food service industry.
Education and Training
Bonnie Lafond studied at the Toronto School of Business, where she achieved a certification in Office Administration. She also attended Northern College of Applied Arts and Technology, completing a program in Developmental Services Worker from 1995 to 1997. This educational background has equipped her with essential skills for her roles in customer service.
Background in Developmental Services
Bonnie Lafond pursued her studies in Developmental Services Worker at Northern College of Applied Arts and Technology from 1995 to 1997. This program provided her with knowledge and skills relevant to supporting individuals with developmental challenges, contributing to her overall expertise in service-oriented roles.