Cacy Merrifield
About Cacy Merrifield
Cacy Merrifield is the Director of Digital Products at The Wendy's Company, bringing extensive experience from her previous roles at SONIC Drive-In and a strong background in business administration. She applies Servant Leadership principles and specializes in continuous improvement and organizational development within the restaurant industry.
Current Role at Wendy's
Cacy Merrifield serves as the Director of Digital Products at The Wendy's Company since 2021. In this role, she focuses on enhancing digital product offerings and improving customer engagement through technology. Her leadership style incorporates Servant Leadership principles, emphasizing support and development of her team.
Previous Experience at SONIC Drive-In
Prior to her current position, Cacy Merrifield held multiple roles at SONIC Drive-In. She was the Director of Digital Products from 2019 to 2020 and the Director of Digital Program Management from 2020 to 2021. Additionally, she served as Director of Program Management from 2018 to 2019 and as a Program Manager from 2016 to 2018. Her tenure at SONIC Drive-In contributed to her expertise in digital product management within the restaurant industry.
Educational Background
Cacy Merrifield studied Business Administration and Management at the University of Science and Arts of Oklahoma, where she earned a Bachelor's Degree. She also attended Western International University, achieving an Associate's degree in Business Administration and Management from 2005 to 2007. Her educational background supports her roles in management and project oversight.
Expertise in Continuous Improvement
Cacy Merrifield has developed expertise in Continuous Improvement and Organizational Development, particularly within the restaurant sector. Her focus on enhancing team capabilities and performance has been a significant aspect of her career, contributing to the success of digital initiatives in her previous and current roles.
Diverse Professional Experience
Cacy Merrifield has a diverse professional background, including roles at MidFirst Bank as a Sr. Business Analyst/Project Manager, and at FIS and Devon Energy as a Sr. Project Manager. She also worked in various capacities at the University of Phoenix, including Corporate Finance Advisor and Academic Counselor. This varied experience has equipped her with a broad skill set applicable to her current position.