Charles Rice
About Charles Rice
Charles Rice is a Senior Application Engineer at The Wendy's Company, where he has worked since 2015. He has a background in biochemistry and extensive experience with Aloha POS systems.
Current Role at The Wendy's Company
Charles Rice serves as a Senior Application Engineer at The Wendy's Company, a position he has held since 2015. He is based in Dublin, Ohio, United States. In this role, he focuses on application engineering, leveraging his extensive experience with point-of-sale systems. His work involves optimizing and maintaining the Aloha POS and Aloha Takeout systems, which are critical to the operational efficiency of Wendy's restaurants.
Previous Experience at Apex Systems
Before joining The Wendy's Company, Charles Rice worked at Apex Systems as a Helpdesk Analyst from 2013 to 2015. During his two years in this role, he provided technical support and troubleshooting for various IT issues. His experience at Apex Systems contributed to his skills in customer service and technical problem-solving, which are essential in his current engineering role.
Tutoring and Teaching Assistant Role at Otterbein University
Charles Rice was a Tutor and Teaching Assistant at Otterbein University from 2010 to 2011. In this capacity, he supported students by providing academic assistance and guidance in their studies. This role allowed him to develop strong communication skills and a deeper understanding of educational methodologies.
Educational Background in Biochemistry
Charles Rice studied Biochemistry at Otterbein University, where he earned a Bachelor of Science degree from 2008 to 2011. His education provided him with a solid foundation in scientific principles and analytical thinking. Prior to that, he attended Columbus State Community College from 2006 to 2008, where he studied General Studies.
Expertise in Aloha POS Systems
Charles Rice has nearly a decade of experience working with Aloha POS and Aloha Takeout systems. His extensive knowledge of these systems allows him to understand their functionalities and implement improvements effectively. This expertise is critical to his role as a Senior Application Engineer, where he focuses on enhancing the user experience and operational performance of these technologies.