Charles Stidham
About Charles Stidham
Charles Stidham is an Aloha Configuration Analyst at The Wendy's Company, where he has worked since 2021. He has extensive experience in technical support roles across various companies, emphasizing accuracy and customer service improvement.
Current Position at The Wendy's Company
Charles Stidham serves as an Aloha Configuration Analyst at The Wendy's Company. He has held this position since 2021, contributing to the company's operational efficiency. His role involves configuring and optimizing Aloha systems to support restaurant operations. Stidham's focus is on enhancing the customer experience through improved technology solutions.
Previous Experience at Wendy's
Charles Stidham has extensive experience with The Wendy's Company, having worked in various roles since 2017. He served as Restaurant Support, Escalation Management Technician, and Restaurant Advanced Support in multiple capacities. His tenure included responsibilities that emphasized customer service and operational support, demonstrating his commitment to improving the restaurant environment.
Experience at NCR Corporation
Stidham worked at NCR Corporation as an Aloha Quick Service Analyst Tier III for seven months in 2021. In this role, he focused on providing advanced technical support for Aloha systems, contributing to the efficiency of quick-service operations. His experience at NCR added to his expertise in managing complex technical issues.
Educational Background in Computer Engineering
Charles Stidham studied Computer Engineering at Central Ohio Technical College from 2008 to 2011. This educational background provided him with foundational knowledge in technology and systems management, which he has applied throughout his career in various technical support roles.
Commitment to Continuous Learning
Stidham values continuous learning and skill development in his professional journey. He emphasizes the importance of making technical information accessible to individuals of all skill levels. His approach reflects a dedication to improving both personal and team performance through ongoing education and training.