David Ma
About David Ma
David Ma serves as the Restaurant Manager at Sgr Restaurant Group Wendy's, where he oversees operations and staff development. He has extensive experience in the food service industry, having previously held management roles at McDonald's and Inspire Brands, as well as a position in fraud analysis at Huntington National Bank.
Current Role at Wendy's
David Ma serves as the Restaurant Manager at Sgr Restaurant Group Wendy’s, a position he has held since 2020. In this role, he is responsible for overseeing daily operations, ensuring customer satisfaction, and managing a team of employees. His leadership focuses on maintaining high standards of service and operational efficiency within the restaurant.
Previous Experience in Restaurant Management
Prior to his current role, David Ma worked at Inspire Brands as an Assistant Manager from 2017 to 2020 in the Columbus, Ohio area. His responsibilities included managing staff, overseeing performance, and contributing to the overall operational success of the restaurant. He also spent four years at McDonald's as a People Manager, where he handled hiring, scheduling, and training of employees.
Background in Banking and Fraud Analysis
David Ma has a background in banking, having worked at Huntington National Bank as an Enterprise Fraud Specialist from 2013 to 2017. His role involved analyzing fraud detection reports and securing funds related to fraudulent activities. He also collaborated with a team to implement fraud review strategies. Earlier, he worked at JPMorgan Chase as a Risk Operations Analyst from 2009 to 2012.
Education and Training
David Ma studied at Maria Regina, where he gained foundational knowledge that contributed to his career in both restaurant management and banking. His education has supported his ability to manage teams effectively and analyze complex data in his various roles.
Skills in Employee Development
Throughout his career, David Ma has demonstrated skills in employee development and performance management. At McDonald's, he conducted annual performance reviews and maintained work permits for staff. His experience in hiring, scheduling, and training has equipped him to lead teams effectively across different sectors.