David Washington
About David Washington
David Washington is a Manager of Incident and Problem Management at The Wendy's Company, where he has worked since 2023. He previously held various roles at OhioHealth, including IS Process Manager and Supervisor of IS Support Services, accumulating over 21 years of experience in incident management and customer service.
Current Role at Wendy's
David Washington currently holds the position of Manager - Incident and Problem Management at The Wendy's Company. He has been in this role since 2023, contributing to the company's operational efficiency in the United States. His responsibilities include overseeing incident management processes and ensuring effective problem resolution within the organization.
Previous Experience at OhioHealth
David Washington has extensive experience at OhioHealth, where he worked for a total of 21 years. He served as IS Process Manager - Incident Management & Problem Management from 2015 to 2023. Prior to that, he was a Supervisor in IS Support Services from 2010 to 2023. His roles involved managing IT processes and support services, focusing on improving incident resolution and problem management strategies.
Early Career at Teleperformance
David Washington began his career as a Customer Service Representative at Teleperformance, where he worked from 2005 to 2008. This role provided him with foundational skills in customer service and support, which he later applied in his IT management positions.
Professional Background
David Washington has a solid professional background in incident and problem management within the IT sector. His career spans over two decades, with significant roles in both customer service and IT management. His experience includes managing processes and teams to enhance service delivery and operational performance.