Eric Naylor
About Eric Naylor
Eric Naylor is a Project Manager for Restaurant Services at The Wendy's Company, where he has worked since 2017. He has extensive experience in the restaurant industry, having held various roles at Ovation Brands and a background in psychology and English from Syracuse University.
Current Role at Wendy's
Eric Naylor has served as Project Manager for Restaurant Services at The Wendy's Company since 2017. His role is based in Dublin, OH, where he focuses on enhancing operational efficiency within the restaurant services division. Naylor has developed and upgraded project management tools and reporting processes, contributing to the overall effectiveness of the department. He previously held a position as Project Manager for New Product Testing & Integration at Wendy's from 2016 to 2017, where he gained valuable experience in product management.
Previous Experience at Ovation Brands
Before joining The Wendy's Company, Eric Naylor worked at Ovation Brands in various capacities. He began his career there as a Shift Supervisor from 1997 to 2001 in Syracuse, NY. He progressed to Senior General Manager from 2005 to 2009, overseeing operations in New York and Pennsylvania. Naylor then served as Area Director from 2009 to 2011, managing operations in the Maryland and Washington, D.C. area. His final role at Ovation Brands was Senior Director of Operations Services & Analysis from 2011 to 2015 in Greer, SC.
Educational Background
Eric Naylor attended Syracuse University, where he pursued a Bachelor of Arts degree in Psychology from 1997 to 2000. During the same period, he also studied English Language and Literature, achieving another Bachelor of Arts degree. His academic background provides a foundation for his career in project management and operations within the restaurant industry.
Project Management and Technology Initiatives
In his current role at The Wendy's Company, Eric Naylor has facilitated the implementation of various restaurant technology initiatives. This includes the integration of throughput systems and labor management processes, which are essential for improving operational efficiency. He has also led the operational integration of digital and technical systems across 6,000 restaurants, enhancing consumer-facing technology such as mobile ordering and loyalty programs.