Esther Ademuyiwa
About Esther Ademuyiwa
Esther Ademuyiwa is a Customer Service Manager at The Wendy's Company in Ottawa, Ontario, with a background in international economic policy and experience in customer service and project management.
Current Role at Wendy's
Esther Ademuyiwa has been serving as the Customer Service Manager at The Wendy's Company since 2017. In this role, she oversees customer service operations, ensuring a high standard of service delivery. Her responsibilities include managing staff, addressing customer inquiries, and implementing service improvement strategies. This position has allowed her to develop strong leadership and communication skills within a fast-paced environment.
Previous Work Experience
Before her current position, Esther worked at NTT as a Credit Card Specialist from 2017 to 2018 in Ottawa, Ontario, Canada. She also gained valuable experience as a Research Intern at Centro Linguistico Italiano Dante Alighieri in Rome, Italy, for three months in 2021. Additionally, she contributed as a Research and Social Media Intern at the Uganda Foundation for Suicide Prevention for three months in 2021. These roles provided her with diverse exposure to customer service and research.
Education and Expertise
Esther Ademuyiwa earned her Bachelor's degree in International/Global Studies with a specialization in International Economic Policy from Carleton University. She studied there from 2016 to 2022, gaining a solid foundation in economic principles and global issues. Her education complements her training in project management and customer service representation, equipping her with essential skills for her career.
Skills and Training
Esther is trained in project management and customer service representation. Her training has enhanced her ability to manage projects effectively and provide exceptional customer service. She also has experience in community outreach through various volunteer positions, which has further developed her skills in communication and engagement.
Career Aspirations
Esther is currently open to full-time or internship positions in the economics field. She seeks opportunities that will allow her to apply her academic knowledge and work experience in a practical setting. Her background in customer service and research positions her well for roles that require analytical and interpersonal skills.