Faham Hashmi
About Faham Hashmi
Faham Hashmi is a General Manager at The Wendy's Company in Vaudreuil-Dorion, Quebec, with over four years of experience in the fast food and customer service industry. He has previously held positions at Tim Hortons, OPPO, and Boustan, and is currently pursuing studies in Accounting and Business/Management at Concordia University.
Current Role at Wendy's
Faham Hashmi serves as the General Manager at The Wendy's Company, a position he has held since 2019. He is based in Vaudreuil-Dorion, Quebec, Canada, specifically at the Wendy's location in Newman LaSalle. In this role, he oversees daily operations, ensuring compliance with company standards and enhancing customer satisfaction. His responsibilities include managing staff, optimizing restaurant performance, and driving sales growth.
Previous Experience in the Restaurant Industry
Prior to his current role, Faham Hashmi gained valuable experience in the restaurant sector. He worked as a Team Leader at Tim Hortons from 2018 to 2019, where he managed team operations for one year. In 2021, he served as a Team Manager at Boustan for ten months, focusing on team performance and customer service. His extensive background in fast food and customer service spans over four years.
Educational Background
Faham Hashmi has pursued multiple educational qualifications. He studied Computer Science at Punjab Group of Colleges from 2016 to 2017. He also attended CEGEP - John Abbott College, where he achieved a diploma in Business and Management. Currently, he is studying Accounting and Business/Management at Concordia University, a program he began in 2021.
Skills and Expertise
Faham Hashmi possesses comprehensive knowledge of QSC, NFS, and HACCP standards and regulations, which are essential in the food service industry. He has expertise in managing restaurant food costs, scheduling, and banking information systems. His strong negotiation and interpersonal skills enhance his ability to lead teams effectively. Additionally, he demonstrates a practical approach to equipment inspection and food safety, ensuring compliance with health and safety regulations.
Professional Development and Certifications
Faham Hashmi holds a diploma in rice analysis, which complements his knowledge in food safety and quality management. His ability to innovate and motivate others in health, quality, safety, and environmental responsibilities reflects his commitment to professional development. He also has a capacity for planning and mitigating risks, which is critical in managing restaurant operations.