Gina Diaz
About Gina Diaz
Gina Diaz serves as the Manager of Customer Care Operations, Training & Onboarding at The Wendy's Company in Dublin, Ohio, a position she has held since 2023. She has accumulated five years of experience in various supervisory roles within the company prior to her current position.
Current Role at Wendy's
Gina Diaz serves as the Manager of Customer Care Operations, Training & Onboarding at The Wendy's Company. She has held this position since 2023 and operates in a hybrid work environment based in Dublin, Ohio. In her current role, she is responsible for overseeing customer care operations and leading training and onboarding initiatives.
Previous Experience at Wendy's
Prior to her current role, Gina Diaz worked at The Wendy's Company in various capacities. From 2021 to 2023, she held the position of Supervisor for Customer Care Training & Onboarding. Before that, she served as Supervisor for Customer Care Operations from 2018 to 2021. Her experience in these roles contributed to her expertise in customer care and operational training.
Professional Background
Gina Diaz has a solid professional background in customer care and training within The Wendy's Company. Her career trajectory reflects a commitment to enhancing customer service operations and developing effective training programs. Her roles have progressively advanced, showcasing her skills in management and operational oversight.
Location and Work Environment
Gina Diaz is based in Dublin, Ohio, where she works for The Wendy's Company. The hybrid work model allows her to balance remote work with in-office responsibilities, facilitating effective management of her team and operations.