Heidi Schauer
About Heidi Schauer
Heidi Schauer serves as the Vice President of Communications, Public Affairs & Customer Care at The Wendy's Company, where she has worked since 2021. With over 20 years of experience in public relations and public affairs, she specializes in crisis communications and corporate communications.
Current Role at The Wendy's Company
Heidi Schauer serves as the Vice President of Communications, Public Affairs & Customer Care at The Wendy's Company. She has held this position since 2021, contributing to the company's strategic communication efforts. In her role, she focuses on enhancing customer engagement and managing public relations initiatives.
Previous Experience at The Wendy's Company
Prior to her current role, Heidi Schauer worked at The Wendy's Company in various capacities. She served as the Senior Director of Global Communications & Customer Care from 2019 to 2021 and as the Director of Corporate Communications from 2016 to 2019. Both positions were based in Dublin, Ohio, where she developed and implemented communication strategies.
Education and Expertise
Heidi Schauer holds a Bachelor of Arts degree in Journalism with a concentration in Public Relations from Lehigh University. She also studied at the American University of Paris for 11 months, focusing on Journalism and Public Relations. Additionally, she earned a Master of Professional Studies in Strategic Public Relations from The George Washington University, completing her studies in 2010.
Career Background in Public Relations
Heidi Schauer has over 20 years of experience in public relations and public affairs. She has worked for major brands in the restaurant, beverage, and telecom industries. Her previous roles include Manager of Media and Communications at Olive Garden, Manager of Public Relations & Communications at LongHorn Steakhouse, and Manager of Media Relations & Communications at Red Lobster, all within the Darden organization.
Specializations in Communications
Heidi Schauer specializes in issues management and crisis communications, corporate communications, media relations, grassroots organizing, coalition building, and public affairs. Her expertise allows her to effectively navigate complex communication challenges and lead successful public relations campaigns.