Jennifer Stepp
About Jennifer Stepp
Jennifer Stepp is a manager with extensive experience in the restaurant industry, currently working at The Wendy's Company in Lafayette, Indiana. She has held various managerial positions at notable companies including KFC, Taco Bell, and Cracker Barrel, and emphasizes the importance of customer service and satisfaction.
Current Role at The Wendy's Company
Jennifer Stepp has been working at The Wendy's Company as a Manager since 2017. In her current role, she focuses on enhancing customer satisfaction and creating a positive dining experience. Her experience in the fast-food industry contributes to her understanding of operational efficiency and customer service.
Previous Experience in Fast Food Management
Jennifer Stepp has extensive experience in fast food management. She served as General Manager at Taco Bell from 2008 to 2010 and at KFC from 2016 to 2017. Additionally, she held the position of General Manager at The Wendy's Company from 2010 to 2015. This background has equipped her with skills in team leadership and customer engagement.
Education and Academic Achievements
Jennifer Stepp studied at Kankakee Valley High School, where she achieved Academic Honors from 1998 to 2002. She furthered her education at Purdue University from 2002 to 2004. Her educational background has contributed to her professional development and management skills.
Philosophy on Customer Service
Jennifer Stepp emphasizes the importance of customer service in her management approach. She believes that making every customer feel valued is essential for business success and employee job security. Her philosophy focuses on creating memorable dining experiences, which she strives to implement in her current role.
Diverse Work History
Jennifer Stepp has a diverse work history that includes roles outside the fast food industry. She worked as General Manager at Sally Beauty in 2008 and at Family Express Corporation from 2005 to 2007. Additionally, she served as Associate Manager at Cracker Barrel from 2015 to 2016 and as Lead CSA Auto Center at Sears Holdings Corporation from 2007 to 2008.