Judy Castillo
About Judy Castillo
Judy Castillo is a cashier at The Wendy's Company in Austin, Texas, with extensive knowledge in health insurance. She has a background in claims supervision and Medicare recovery, and she emphasizes excellent customer service.
Work at Wendy's
Judy Castillo has been employed at The Wendy's Company as a Cashier since 2019. Her role involves interacting with customers and processing transactions efficiently. Located in Austin, Texas, Judy has developed her skills in customer service during her time at Wendy's, focusing on delivering accurate and clear information to customers.
Previous Employment Experience
Before joining Wendy's, Judy worked at Sonic Healthcare USA as a Medicare Recovery Specialist for a brief period in 2019. Additionally, she spent ten years at Boon-Chapman as a Claims Supervisor from 2000 to 2010. This diverse experience has contributed to her extensive knowledge in health insurance and customer service.
Education and Expertise
Judy Castillo studied at Travis High School. She possesses extensive knowledge in health insurance, including vision, short-term disability, and dental plans. Her expertise is complemented by her skills in training, auditing, and creating policies and procedures.
Customer Service Skills
Judy prioritizes providing excellent customer service by being attentive, patient, compassionate, and professional. She focuses on delivering accurate, concise, and unambiguous information to customers, ensuring a positive experience during their interactions.