Julia Paiano
About Julia Paiano
Julia Paiano is a Shift Supervisor at The Wendy's Company with a background in customer service leadership and event planning. She holds a Bachelor's degree in Communication and Media Studies from Ursinus College and has experience in various roles within the food service and media production sectors.
Current Role at Wendy's
Julia Paiano currently serves as a Shift Supervisor at The Wendy's Company, a position she has held since 2021. In this role, she oversees daily operations, manages staff, and ensures customer satisfaction. Her experience in the fast-food industry began as a Crew Member in 2018, followed by a promotion to Crew Chief in 2020 for a brief period. Julia's leadership skills contribute to her effectiveness in managing shifts and enhancing team performance.
Education and Expertise
Julia Paiano earned a Bachelor's degree in Communication and Media Studies from Ursinus College, where she studied from 2019 to 2023. During her time at Ursinus, she was recognized on the Dean's List and actively participated in various clubs and programs. Her academic background provides her with a solid foundation in communication, which complements her professional experience in customer service and media production.
Background in Customer Service
Julia Paiano has a strong background in customer service, having worked in various roles that required direct interaction with customers. Her experience includes positions at The Wendy's Company, The Franklin Fountain, and Sodexo. She has developed skills in leadership, event planning, and social media marketing, which enhance her ability to provide excellent customer experiences and manage team dynamics effectively.
Internship Experience
In 2020, Julia Paiano completed a two-month internship at CCATE - Center for Culture, Art, Training and Education, where she focused on research and strategic planning. This internship provided her with valuable insights into organizational operations and helped her develop analytical skills that are applicable in her current roles.
Additional Skills and Involvement
Julia possesses skills in website analytics, recruiting, photography, and journalism. She has been involved in media production, which complements her academic studies. Additionally, she has worked as a Student Assistant at Ursinus College since 2019, further enhancing her organizational and communication skills while supporting campus initiatives.