Justin Hernandez
About Justin Hernandez
Justin Hernandez is a Senior Support Specialist at The Wendy's Company, with a background in restaurant technology support and IT analysis. He has also worked as a freelance bassist for over 20 years, performing in various regions.
Current Role as Senior Support Specialist
Justin Hernandez has been serving as a Senior Support Specialist at The Wendy's Company since 2020. In this role, he is responsible for providing advanced technical support and ensuring the smooth operation of restaurant technology systems. His experience in various technical roles within the company has equipped him with the skills necessary to address complex issues effectively.
Previous Experience at The Wendy's Company
Justin Hernandez has held multiple positions at The Wendy's Company. He worked as an Escalation Technician from 2017 to 2019, where he handled escalated technical issues. Following that, he served as a Supervisor at the Wendy's Restaurant Technology Support Center for 11 months in 2019. He also worked as an IT Analyst for 10 months in 2016, gaining valuable insights into the company's IT infrastructure.
Experience at Giant Eagle
Before joining The Wendy's Company, Justin Hernandez worked at Giant Eagle as a Lead Technician from 2011 to 2016. In this role, he was responsible for overseeing technical operations and ensuring that systems functioned efficiently at the corporate level. His experience at Giant Eagle contributed to his technical expertise and problem-solving abilities.
Freelance Music Career
In addition to his technical roles, Justin Hernandez has been active as a freelance bassist since 2004. He performs as a session musician in various locations, including Fort Wayne, Indianapolis, and Columbus. His extensive experience in music showcases his versatility and passion for performance.
Education in Culinary Arts
Justin Hernandez studied at the Columbus Culinary Institute, where he focused on Culinary Arts and Chef Training. He achieved an Associate of Arts and Sciences (AAS) degree in this field from 2010 to 2011. This educational background reflects his diverse interests and skills beyond technology.