Kenny French
About Kenny French
Kenny French is an Application Engineer with extensive experience in supporting and configuring Aloha POS products in the restaurant industry. He has held various roles at NCR Corporation and The Wendy's Company, demonstrating strong communication, analytical, and project management skills.
Current Role at The Wendy's Company
Kenny French serves as an Application Engineer at The Wendy's Company, a position he has held since 2016. In this role, he is responsible for supporting customer POS technology needs, ensuring optimal performance and customer satisfaction. His extensive experience in the restaurant industry, particularly with Aloha POS products, allows him to effectively address technical issues and enhance system functionality.
Previous Experience at NCR Corporation
Kenny French has a significant background with NCR Corporation, where he worked for over a decade. His roles included Configuration Analyst II from 2002 to 2014 and Senior Consultant from 2004 to 2007. He began his career at NCR as a CSET Technician from 2002 to 2004. His tenure at NCR provided him with a solid foundation in technical support and configuration of POS systems.
Experience at Insight Global
Kenny French worked as a Contractor at Insight Global for a period of six months in 2014 to 2015. This role further diversified his experience in the technical support field, allowing him to apply his skills in different environments and projects.
Technical Support Background at T.G.I. Fridays
Before joining NCR Corporation, Kenny French worked as a Senior Technical Support Analyst at T.G.I. Fridays from 1997 to 2001. This role involved providing technical assistance and support, which contributed to his expertise in the restaurant industry's technology needs.
Skills and Expertise
Kenny French possesses strong communication and interpersonal skills, essential for effective collaboration with team members and clients. He demonstrates excellent analytical and problem-solving abilities, crucial for addressing complex technical issues in restaurant POS systems. His project management capabilities are evident in his experience planning, organizing, and implementing various projects.