Labwah Afifa
About Labwah Afifa
Labwah Afifa is a cashier and customer service professional based in Kelowna, British Columbia, Canada. She has volunteered at the Canadian Red Cross since 2019 and has worked at Wendy's and Walmart Canada, balancing multiple roles in customer service.
Work at Wendy's
Labwah Afifa has been employed at The Wendy's Company as a Cashier since 2019. In this role, she is responsible for greeting customers, handling cash transactions, and managing online order pickups. Her position requires effective communication and customer service skills to ensure a positive dining experience for patrons.
Volunteer Experience with Canadian Red Cross
Since 2019, Labwah Afifa has served as a Client Service Volunteer with the Canadian Red Cross in Kelowna, British Columbia. Over the course of five years, she has engaged in various volunteer activities that support the organization's mission. Her contributions include assisting clients and participating in community outreach efforts.
Education and Expertise
Labwah Afifa studied at the University of Dhaka, where she earned a Bachelor of Social Science (BSS) and a Master of Social Science (MSS) in Public Administration from 2014 to 2018. This educational background provides her with a solid understanding of public service and administration, which complements her work in customer service roles.
Current Role at Walmart Canada
Labwah Afifa has been working as a Customer Experience Salesfloor Associate at Walmart Canada since 2020. In this role, she focuses on enhancing customer experience by providing feedback on customer preferences and site enhancements. Her efforts contribute to improving the overall shopping experience for customers.
Customer Service Skills
Labwah Afifa balances multiple roles in customer service across her positions. She engages in hands-on learning to enhance her product knowledge and customer service skills, which are essential in her interactions with customers at Wendy's and Walmart Canada.