Lan Nguyen
About Lan Nguyen
Lan Nguyen is a dedicated crew member at The Wendy's Company with a strong background in customer service and business education. With degrees in Business Administration, Marketing, and Banking and Finance, Nguyen has accumulated over five years of experience in various customer-related roles.
Work at Wendy's
Currently, Lan Nguyen serves as a Crew Member at The Wendy's Company, a position held since 2021. This role involves various responsibilities related to customer service and food preparation. The Wendy's location is situated at 1735 Trans-Canada Highway, Kamloops, BC. Lan has accumulated three years of experience in this role, contributing to the daily operations and customer satisfaction at the restaurant.
Education and Expertise
Lan Nguyen has a diverse educational background. He studied Business Administration and Management at Nha Trang University, earning a Master's degree in 2017. Additionally, he completed a Bachelor's degree in Marketing at Thompson Rivers University from 2018 to 2021. He also holds a Bachelor's degree in Banking and Finance from Nha Trang University, which he completed in 2016. Furthermore, Lan studied at Kaplan Singapore for 11 months in 2017. This educational foundation supports his expertise in customer service, marketing, and business management.
Background in Customer Service
Lan Nguyen has over three years of experience in customer service roles. His career began in Vietnam, where he worked as a Customer Service Representative at Maritime Bank for eight months in 2016. He later served as Customer Service Staff at Crystal Nails in British Columbia from 2018 to 2020. His current roles at Wendy's and SkipTheDishes, where he has worked as a Courier since 2020, further enhance his skills in understanding customer psychology and maximizing efficiency.
Previous Work Experience
Before his current positions, Lan was self-employed in the Shrimp Retail Trade from 2014 to 2016 in Vietnam. This experience contributed to his understanding of sales and customer interaction. His work at Crystal Nails and Maritime Bank provided him with a solid foundation in customer service, which he continues to apply in his current roles.
Community Involvement
Lan Nguyen actively seeks opportunities to engage in social work, particularly focusing on helping local underprivileged individuals. His commitment to community service reflects his values and desire to make a positive impact in his surroundings.