Leighanna Whiting
About Leighanna Whiting
Leighanna Whiting serves as an Assistant Manager at The Wendy's Company in Traverse City, where she has worked since 2019. With a background in hospitality management, she has held various roles in the industry, including positions at Grand Traverse Resort and Spa and Creative Dining Services.
Work at Wendy's
Leighanna Whiting has been serving as an Assistant Manager at The Wendy's Company since 2019. In this role, she oversees daily operations and ensures quality customer service in Traverse City. Her responsibilities include managing staff, maintaining inventory, and ensuring compliance with company policies. With five years of experience in this position, she has contributed to the efficient running of the restaurant.
Previous Experience in Hospitality
Before joining Wendy's, Leighanna Whiting worked at Grand Traverse Resort and Spa as a Front Desk Supervisor from 2018 to 2019. Her role involved managing front desk operations and enhancing guest experiences. Prior to that, she was a Food Service Manager at Creative Dining Services from 2013 to 2018, where she led a team in delivering exceptional customer service. This diverse experience in hospitality has equipped her with valuable management skills.
Education and Expertise
Leighanna Whiting earned a Bachelor of Arts in Hospitality Business from Michigan State University, completing her studies from 2009 to 2013. This educational background provided her with foundational knowledge in hospitality management, customer service, and operational efficiency. Her academic experience complements her practical skills gained through various roles in the hospitality industry.
Internship Experience
Leighanna Whiting has completed several internships that contributed to her professional development. She served as an Event Planning Intern with the Associated Students of Michigan State University from 2011 to 2012, where she gained experience in event coordination. Additionally, she worked as a writer intern at The Awesome Mitten, which involved networking and content creation. These internships helped her build a diverse skill set in hospitality and event management.
Customer Service and Management Skills
Throughout her career, Leighanna Whiting has demonstrated strong customer service and management skills. As a Food Service Manager at Premiere Food Service, she led a small team to provide exceptional service. Her experience at The Wharton Center for the Performing Arts as an Usher involved direct interaction with patrons, enhancing her ability to manage customer relationships effectively. These experiences have shaped her approach to leadership and service in the hospitality industry.