Maria Paulenne Balde
About Maria Paulenne Balde
Maria Paulenne Balde is a Shift Manager at The Wendy's Company in Dublin, Ohio, with over 25 years of experience in the retail and food service industries. She has held various roles, including Merchandiser and Cashier Supervisor at Shoppers Drug Mart, and has a background in management education.
Current Role at Wendy's
Maria Paulenne Balde serves as a Shift Manager at The Wendy's Company, a position she has held since 2013. In this role, she oversees daily operations, manages staff, and ensures customer satisfaction. Her responsibilities include coordinating shifts, maintaining food safety standards, and enhancing the overall dining experience for customers in Dublin, Ohio.
Previous Experience in Retail and Food Service
Maria has a diverse background in the retail and food service industries. She worked at Shoppers Drug Mart as a Merchandiser and Cashier Supervisor from 2008 to 2013. Prior to that, she held various roles, including Breakfast Shift Coordinator at Burger King Corporation from 1989 to 1993 and Designated Trainer at Tim Hortons from 2002 to 2007. These positions contributed to her extensive experience in customer service and operational management.
Education and Training
Maria studied Management at Philippine Women's University from 1987 to 1998. She also attended Saint Mary's Academy from 1975 to 1986. In addition to her formal education, she holds a Food Safe Level 1 certification, which demonstrates her commitment to food safety and hygiene standards in the food service industry.
Career Aspirations
Maria aspires to further her education in Early Childhood Education or complete her university education in Hotel & Restaurant Management. This ambition reflects her desire to enhance her skills and knowledge in fields related to customer service and management.
Skills and Expertise
Maria possesses extensive experience in cash handling and lottery operations, which complements her customer service expertise. Her background in various roles within the retail and food service sectors has equipped her with the skills necessary for effective operational management and customer engagement.