Mary Sonia Silvester
About Mary Sonia Silvester
Mary Sonia Silvester is a Crew Member at The Wendy's Company in Waterloo, Ontario, Canada, with a strong educational background in Economics, Global Business Management, and Hospitality Administration. She has experience in customer support and sales, and possesses skills in time management and conflict resolution.
Work at Wendy's
Mary Sonia Silvester has been employed at The Wendy's Company as a Crew Member since 2020. She works in Waterloo, Ontario, Canada, where she has gained experience in the fast-food industry. Her role involves various responsibilities that contribute to customer service and operational efficiency.
Education and Expertise
Mary studied at Madras Christian College, where she earned a Bachelor's degree in Economics from 2013 to 2016. She furthered her education at Conestoga College, obtaining a Post Graduate Certificate in Global Business Management in 2021 and a Master's degree in Hospitality Administration/Management in 2020. Her educational background equips her with knowledge applicable to the hospitality and tourism sectors.
Background in Customer Support and Sales
Prior to her current role at Wendy's, Mary worked at Jigsaw Academy in Bengaluru, Karnataka, India. She served as a Customer Support Specialist from 2017 to 2019 and as a Sales Executive for three months in 2016. This experience provided her with skills in customer service and sales, enhancing her capabilities in her current position.
Skills in Time Management and Conflict Resolution
Mary possesses strong skills in time management and conflict resolution, which are essential in the hospitality industry. These skills enable her to effectively handle customer interactions and maintain operational flow in a fast-paced environment.
Career Aspirations in Tourism and Hospitality
Mary is actively seeking opportunities in the tourism and hospitality industry. She aims to leverage her diverse educational background and work experience to advance her career in this field.