Melissa Quinn
About Melissa Quinn
Melissa Quinn is an Analyst in Information Technology Finance at The Wendy's Company, where she has worked since 2015. She has a diverse background in customer care and management, with previous roles at Teleperformance, Syrus Restaurant Information Services, and Chasetek.
Current Role in Information Technology Finance
Melissa Quinn currently serves as an Analyst in Information Technology Finance at The Wendy's Company. She has held this position since 2015, contributing to the financial analysis and technology initiatives within the organization. Her role involves evaluating financial data and supporting technology projects that align with the company's strategic goals.
Previous Experience at Wendy's
Prior to her current role, Melissa Quinn worked as an Assistant Store Manager at The Wendy's Company from 2007 to 2010. In this position, she managed store operations and ensured customer satisfaction. Her experience in this role provided her with valuable insights into the fast-food industry and operational management.
Career Background in Customer Care
Melissa has extensive experience in customer care roles. She worked at Teleperformance, USA as an American Express Customer Care Professional from 2011 to 2012. Following this, she served as a Client Care Specialist at Syrus Restaurant Information Services from 2013 to 2014. These positions helped her develop strong communication and problem-solving skills.
Experience in Client Services Management
Melissa held the position of Executive Client Services Manager at Chasetek from 2014 to 2015. In this role, she was responsible for managing client relationships and ensuring service delivery. This experience further enhanced her expertise in client management and service excellence.
Sales Verification Role
Before her tenure at Teleperformance, Melissa worked as a Sales Verifier at PCCW Teleservices from 2010 to 2011. In this role, she focused on verifying sales transactions and ensuring compliance with company standards. This position contributed to her understanding of sales processes and verification protocols.