Michelle Kim
About Michelle Kim
Michelle Kim is a Senior Manager of International Training at The Wendy's Company, with extensive experience in operations and training across various international brands. Her career includes roles at Hyatt Regency, Jamba, Paris Baguette, and FOCUS Brands, showcasing her expertise in hospitality and management.
Current Role at Wendy's
Michelle Kim serves as the Senior Manager of International Training at The Wendy's Company. She has held this position since 2021. In this role, she is responsible for developing and implementing training programs that enhance the skills and knowledge of employees across Wendy's international locations. Her expertise in training and operations contributes to the company's commitment to providing quality service and maintaining brand standards globally.
Previous Experience in International Operations
Prior to her current role, Michelle Kim worked as the International Director of Operations at FOCUS Brands from 2018 to 2020. Her responsibilities included overseeing operational strategies for international markets. Before that, she was the International Operations & Training Manager at Jamba, where she focused on the APAC region from 2017 to 2018. Her extensive experience in international operations has equipped her with valuable insights into global business practices.
Background in Learning and Development
Michelle Kim has a strong background in learning and development. She worked at Paris Baguette from 2011 to 2014, where she was involved in Learning and Development for Jamba Juice Korea. She later transitioned to Global New Business Strategic Management at Paris Baguette from 2014 to 2017. This experience allowed her to develop training programs and strategies that supported business growth in international markets.
Experience in Hospitality Management
Michelle Kim began her career in hospitality management at Hyatt Regency, where she served as Assistant Banquet Manager from 2005 to 2006 in the San Diego Metropolitan Area. She later took on the role of General Manager at Jamba Juice from 2006 to 2011 in San Diego, California. Her foundational experience in hospitality has informed her approach to training and operations in the food and beverage industry.
Education and Expertise
Michelle Kim earned her Bachelor's degree in Hospitality Administration/Management from California State Polytechnic University-Pomona, completing her studies from 2001 to 2005. This educational background provided her with essential knowledge and skills that have been instrumental in her career in training and operations within the hospitality and food service sectors.