Nicole Guay
About Nicole Guay
Nicole Guay serves as the Field Training Manager for Canada at The Wendy's Company, a position she has held since 2020. With extensive experience in the food service industry, she previously worked in various roles at Tim Hortons and Second Cup.
Current Role at Wendy's
Nicole Guay serves as the Field Training Manager for Canada at The Wendy's Company. She has held this position since 2020, contributing to the training and development of staff across the country. Her role involves overseeing training programs and ensuring that employees meet the company's standards for service and operations.
Previous Experience in the Food Industry
Before joining Wendy's, Nicole Guay had an extensive career at Tim Hortons. She worked as a District Manager from 2002 to 2012, overseeing operations in the Greater Toronto Area and Northern Alberta. Following this, she served as Manager of Franchise Performance from 2016 to 2018, focusing on improving franchise operations. Additionally, she was the Manager of Regional Training from 2012 to 2016 in Eastern Ontario.
Experience at Second Cup
Nicole Guay worked at Second Cup as the Regional Business Support Manager from 2019 to 2020. In this role, she provided support and resources to enhance business performance within the region, contributing to the overall success of the brand during her tenure.
Education and Qualifications
Nicole Guay studied at Humber College, where she earned a Diploma in Hospitality Administration/Management from 1998 to 2000. Prior to this, she attended Anderson C.V.I, achieving her O.A.C and OSSD from 1993 to 1997. Her educational background supports her extensive experience in the hospitality and food service industries.